MSPs Vs. Bridgehead IT
Traditional MSPs, or managed service providers, have provided outsourced technical support to companies for decades. These groups often work on a retainer basis, meaning that you pay them monthly to do work, whether you need them or not. Most MSPs work 9-5, 5 days a week, meaning they work while you work. This leads to two main issues for technical support: off-hours issues that have to wait to be resolved and required downtimes that actively interrupt your workflow.
At Bridgehead IT, we strive to find technical solutions to issues never seen before. Our team works around the clock to provide you with service when you need it, even on a Saturday at 11 PM. We have no downtime, so that you can have no downtime. Best of all, we will never try to sell you anything. We are passionate about solving technical issues, and our team will never try to upsell you when a smarter solution is on the table.